Серебрякова, Е. А., Воронежский государственный технический университет
| Issue | Section | Title | Abstract | File |
| No 4 (2023) | ARTICLES | Dual-channel call center model with exchange of requests and repeat calls | Abstract |
 (Rus) |
| No 1 (2024) | ARTICLES | Simulation model of a two-channel queuing system with exchange and retry requests | Abstract |
(Rus) |